Information We Collect: We may collect personal information such as your name, email address, phone number, billing and shipping address, and payment information when you purchase books, enroll in coaching or counseling services, complete forms, subscribe to emails, or schedule appointments. We may also collect non-personal information such as IP address, browser type, device information, pages visited, and cookie data.
How We Use Your Information: We use your information to process payments, deliver books and digital products, provide coaching and counseling services, schedule appointments, respond to inquiries, send updates or promotional emails (if you opt in), improve website performance, and comply with legal obligations.
Payment Processing: Payments are securely processed through third-party payment providers. We do not store full credit card information on our servers.
Confidentiality of Coaching & Counseling Services: Information shared during coaching or counseling sessions is treated as confidential except where disclosure is required by law, there is risk of harm to yourself or others, abuse or neglect is reported, or records are subpoenaed. Coaching services are not a substitute for licensed medical or mental health treatment unless otherwise stated.
Cookies & Tracking: We may use cookies and tracking technologies to improve user experience and analyze website traffic. You may disable cookies in your browser settings.
Email Communications: If you subscribe to our mailing list, you may receive updates, promotions, book releases, and event information. You may unsubscribe at any time by clicking the unsubscribe link in any email.
Data Security: We implement reasonable security measures to protect your personal information; however, no online transmission is completely secure.
Third-Party Links: Our website may contain links to external websites. We are not responsible for the privacy practices of those third-party sites.
Children’s Privacy: We do not knowingly collect personal information from children under 13 without parental consent.
Your Rights: Depending on your location, you may request access to your information, corrections, deletion of your data, or withdrawal of marketing consent by contacting us at [Insert Email].
Refund Policy: Coaching or counseling sessions must be canceled at least 24 hours in advance. Digital products are non-refundable once delivered. Physical book returns must be requested within [Insert Number] days of delivery.
Policy Updates: We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
Contact Information: For questions regarding this Privacy Policy, please contact Forever-Faith.org @ 301.678.3886 or info@.drsamchristianmd.org
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